Blog

Insights on agentic AI, SMB automation, and the future of the back office.

FeaturedAug 1, 2026

Your AI Agent Should Never Hold Your Credentials

Most AI agents are handed a credential and left to use it. That single design choice turns prompt injection into privilege escalation and leaves nowhere to put a control. Here is the architecture that removes the credential from the agent entirely, and the six questions to ask any vendor.

AI StrategyGovernanceEnterprise AI

AI StrategyJun 11, 2026

67% of CIOs Can't Control Their AI Agents. IBM Just Proved It.

IBM surveyed 2,000 CIOs and CTOs. 67% say they can't fully control what their AI agents do. Only 11% have governance in place. Here's what the 25% who closed the gap did differently — and why governance is an architecture requirement, not a compliance checkbox.

IndustryApr 15, 2026

The 94% Problem: Why Every Company Deploying AI Agents Is Losing Control

94% of organizations say AI sprawl is increasing their complexity, technical debt, and security risk - yet 96% are already running agents. Here's why governance-first architecture is the only way to win the agentic AI era.

AI StrategyMar 31, 2026

Your AI Agent Has Permission to Act. But Who Gave It?

The promise of autonomous AI agents is simple: they do the work so your team doesn't have to. But when your AI agent posts a comment, sends a message, or runs a query on your behalf — who actually authorized that action? This is the trust gap at the center of enterprise AI adoption.