Blog

Insights on agentic AI, SMB automation, and the future of the back office.

FeaturedMar 25, 2026

MSP Automation in 2026: What AI Agents Can Actually Do Inside Client Tenants

After a decade building products for the M365 MSP ecosystem, here's what's real, what's still hype, and where the actual ROI sits for managed services automation in 2026.

MSPAI AgentsMicrosoft 365

ProductivityFeb 25, 2026

The Hidden Cost of "Just Managing It in Teams"

Why your collaboration tool might be your biggest productivity drain — and what to do about it.

OperationsFeb 11, 2026

Microsoft 365 is not a strategy - here's what's missing for small businesses

You have the tools. You have the licenses. So why does everything still feel like it's held together with duct tape? Here's the intelligence layer Microsoft 365 is missing.