Sub-Processors
Last updated: August 4, 2026
Overview
Outermind, Inc. uses the following sub-processors to provide our services. Each sub-processor is bound by data processing agreements that require them to protect your data and use it only as instructed by us.
Current Sub-Processors
| Sub-Processor | Purpose | Location | Data Categories |
|---|---|---|---|
| Microsoft Azure | Cloud infrastructure, data storage, and computing | Regional (matches your data region) | All customer data |
| Azure AI Foundry (incl. Azure OpenAI) | AI processing, language model inference, and vector embeddings for memory and search | Microsoft Azure regions | Processed content for AI operations |
| Anthropic | Language model inference for platform-operated agent onboarding features (guided interviews, goal contemplation, first-week reports) | United States | Onboarding conversation content and business context |
| Perplexity | Automated company research during onboarding | United States | Company names and public business information |
| OpenAI (Realtime API) | Real-time voice processing for the Outermind mobile voice app (zero-data-retention configuration) | United States | Voice audio and voice session content |
| Azure Communication Services | Transactional email and SMS delivery | United States | Email addresses, phone numbers, message content and metadata |
| Stripe | Payment processing and subscription billing | United States (with EU SCCs) | Payment data only |
Customer-Configured Providers
Some services process your data because you connect them yourself, under your own accounts and agreements; they are providers you choose, not Outermind sub-processors. This includes the LLM provider you configure under our Bring Your Own Key model (Anthropic, OpenAI, Google, xAI, Azure AI Foundry, or OpenRouter) and any integrations you connect through the in-app marketplace (for example HubSpot, Dropbox, ElevenLabs, GitHub, LinkedIn, or DocuSign). Data shared with these services is governed by your agreements with them.
Data Residency
When you sign up for Outermind, you select a data region. Your organization's data is stored and processed exclusively within your selected region:
- United States: Azure East US 2 (Virginia, USA)
- United Kingdom: Azure UK South (London, UK)
- European Union: Azure West Europe (Amsterdam, Netherlands)
- Australia: Azure Australia East (Sydney, Australia)
Changes to Sub-Processors
We will notify customers at least 30 days before adding new sub-processors. If you have a Data Processing Agreement (DPA) with us, you may object to new sub-processors within 14 days of notification.
To receive notifications about sub-processor changes:
- Subscribe to updates by emailing legal@outermind.ai
- Check this page periodically for updates
Objecting to New Sub-Processors
If you object to a new sub-processor:
- Submit your objection in writing to legal@outermind.ai within 14 days of notification
- Include the specific grounds for your objection
- We will work with you to address your concerns
- If we cannot resolve the objection, you may terminate your subscription without penalty
Contact Us
For questions about our sub-processors, contact us at legal@outermind.ai.