Sub-Processors
Last updated: January 3, 2026
Overview
Outermind Inc. uses the following sub-processors to provide our services. Each sub-processor is bound by data processing agreements that require them to protect your data and use it only as instructed by us.
Current Sub-Processors
| Sub-Processor | Purpose | Location | Data Categories |
|---|---|---|---|
| Microsoft Azure | Cloud infrastructure, data storage, and computing | Regional (matches your data region) | All customer data |
| Stripe | Payment processing and subscription billing | United States (with EU SCCs) | Payment data only |
| SendGrid (Twilio) | Transactional email delivery | United States | Email addresses, message metadata |
| Azure OpenAI | AI processing and language model inference | Regional (matches your data region) | Processed content for AI operations |
Data Residency
When you sign up for Outermind, you select a data region. Your organization's data is stored and processed exclusively within your selected region:
- United States: Azure East US 2 (Virginia, USA)
- United Kingdom: Azure UK South (London, UK)
- European Union: Azure West Europe (Amsterdam, Netherlands)
- Australia: Azure Australia East (Sydney, Australia)
Changes to Sub-Processors
We will notify customers at least 30 days before adding new sub-processors. If you have a Data Processing Agreement (DPA) with us, you may object to new sub-processors within 14 days of notification.
To receive notifications about sub-processor changes:
- Subscribe to updates by emailing legal@outermind.ai
- Check this page periodically for updates
Objecting to New Sub-Processors
If you object to a new sub-processor:
- Submit your objection in writing to legal@outermind.ai within 14 days of notification
- Include the specific grounds for your objection
- We will work with you to address your concerns
- If we cannot resolve the objection, you may terminate your subscription without penalty
Contact Us
For questions about our sub-processors, contact us at legal@outermind.ai.