Communications Integrations7 actions

Twilio Communications

SMS, WhatsApp, voice intelligence, phone verification, and account management

What agents can do in Twilio Communications

twilio_account_overview

View account information, phone numbers, and usage summaries for your Twilio account on Twilio. Actions: - account_info: Get account details (SID, name, status, type) - list_phone_numbers: List all provisioned phone numbers with capabilities - usage_summary: Get usage and cost summary with optional category and date range filters

twilio_lookup_phone

Phone number intelligence via Twilio Lookup API. Validate numbers, check carrier type, detect SIM swaps, verify caller identity. Each data package (fields) has an additional per-lookup cost. Default field (line_type_intelligence) is cheapest at $0.005/lookup; other fields cost $0.01-$0.05 each. Only request expensive fields when specifically needed.

twilio_manage_calls

Voice call intelligence for your Twilio account on Twilio. List recent calls, get call details, and retrieve call recordings. Actions: - list_recent: List recent calls with optional filters (to, from, time range, limit) - get_details: Get full details for a specific call by SID - get_recordings: List recordings for a specific call by SID

twilio_search_messages

Search message history, get message details, and retrieve media from your Twilio account on Twilio. Actions: - search: Search messages with optional filters (to, from, date range, limit) - get_details: Get full details for a specific message by SID - get_media: List media attachments for a specific message by SID

twilio_send_sms

Send SMS or MMS messages via your Twilio account on Twilio (default from: not configured). Requires autonomous sends to be enabled by the admin.

twilio_send_whatsapp

Send WhatsApp messages via your Twilio account on Twilio (WhatsApp from: not configured). Either 'body' (freeform text) or 'template_sid' (pre-approved template) must be provided, but not both. Business-initiated messages outside the 24-hour session window require pre-approved templates. Requires autonomous sends to be enabled.

twilio_verify_phone

Send and check phone verification codes via Twilio Verify. Supports SMS, voice call, WhatsApp, and email channels. Actions: - send_code: Send a verification code to a phone number or email (requires autonomous sends enabled) - check_code: Validate a verification code provided by the user

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