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Blog

Insights on agentic AI, SMB automation, and the future of the back office.

AllAI AgentsAI StrategyAutomationEnterprise AIFounder StoriesGovernanceMicrosoft 365MSPOperationsProductProductivitySmall Business
FeaturedMar 11, 2026

The SMB Ops Stack: Why Zapier + ChatGPT + Spreadsheets Breaks at 20 People

You didn't plan to build a Rube Goldberg machine. It just happened. Here's why the duct-tape ops stack breaks at 20 people — and what to do instead.

OperationsSmall BusinessAutomation
OperationsJan 28, 2026

Why Your 25-Person Company Feels Like It Needs a COO (And What to Do Instead)

Five signs your team has outgrown "everyone just figures it out" — and what to do instead of hiring a six-figure operations executive.

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