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Insights on agentic AI, SMB automation, and the future of the back office.

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FeaturedMar 11, 2026

The SMB Ops Stack: Why Zapier + ChatGPT + Spreadsheets Breaks at 20 People

You didn't plan to build a Rube Goldberg machine. It just happened. Here's why the duct-tape ops stack breaks at 20 people — and what to do instead.

OperationsSmall BusinessAutomation
OperationsFeb 11, 2026

Microsoft 365 is not a strategy - here's what's missing for small businesses

You have the tools. You have the licenses. So why does everything still feel like it's held together with duct tape? Here's the intelligence layer Microsoft 365 is missing.

OperationsJan 28, 2026

Why Your 25-Person Company Feels Like It Needs a COO (And What to Do Instead)

Five signs your team has outgrown "everyone just figures it out" — and what to do instead of hiring a six-figure operations executive.